Turn messy inbound requests into structured fitment - based on your stock + rules.
Website chat widget that qualifies requests using your rules and stock. Customers get compatible in-stock options. Your team gets a structured sales summary.
Use cases
What it solves
24/7 guided qualification
Customers get the right questions and a consistent first response anytime.
Sell what you have - and what you want to push
Stock-aware options with “sell-first” priorities (preferred SKUs, bundles, exclusions).
Handle more conversations without adding headcount
Parallel intake and qualification, with clean routing to the right owner.
Capture real demand signals
Logs show what customers actually ask for, missing fields, and drop-off points.
How it works
Website chat input
Customer describes the need in plain language in the website widget.
Intent → structured field
Extracts the minimal required fields (plus nice-to-have) and normalizes terms.
Validate hard constraints
Applies your fitment rules / exclusions to prevent incompatible options.
Ask for missing inputs
If key fields are missing or a constraint can’t be validated, the agent asks targeted follow-up questions (instead of guessing).
Match in-stock options
Selects compatible in-stock SKUs and allowed substitutes, using your sell-first priorities.
Output + handoff
Shows options to the customer and produces a clean internal log/summary for routing and follow-up.
Integration
Cross-platform integration
Shopify, WooCommerce, custom stack - doesn’t matter. The engine runs on our side; you just connect the widget and data.
Feed normalization
CSV, XML, JSON, API, Google Sheet. We normalize your feed and keep stock and attributes consistent for fitment.
Seamless site integration
No-code options are available. Add the widget in minutes and iterate without touching your catalog pages.
Demo run
Get a shareable demo run link based on your example data
Your team can paste redacted real-world requests in plain language and see structured fields + in-stock options (with substitutes when needed) + a sales-ready summary.
Minimal inputs (any one is enough to start)
- a small stock extract (CSV/Sheet) or a read-only feed
- 1-2 typical inbound requests (redacted)
- your basic hard constraints (even a bullet list)
What you'll see in the demo run
- extracted structured fields + confidence/missing inputs
- rules-checked compatibility decisions
- in-stock options + substitutes (when needed)
- sales-ready summary for routing and handoff
Trust
Operator controls
You control constraints, priorities, and the questions asked - without rebuilding your site.
Stock-aware by design
Options are filtered by availability and sell-first priorities (preferred SKUs, bundles, substitutes)
No guessing when data is missing
If key inputs are missing or a rule can’t be validated, the agent asks targeted questions before proposing options.
Logged and auditable
Every session produces a structured record: intent, extracted fields, rule checks, and options shown.
Contact
Request a demo
Send a short note with any of: stock extract/feed, 1-2 redacted requests, or your hard constraints. We'll reply with a shareable demo run link.
Founder
Vadim Donskoy