1) VoC Chat Start here
Voice of Customer
Marketing chat that answers the basics and captures real customer demand — questions, intents, objections, and lead summaries.
- Lead capture (email/webhook/CRM) with clean summaries
- Full logs + exports
- Daily/weekly VoC insights
- Safe escalation instead of guessing
2) Configurator Chat Upgrade
Fitment • Intent • Rules
In-chat product selection based on verified constraints. The agent collects must-have fields, ranks candidates, and explains decisions.
- Must-field collection (slot filling)
- Verify / rank / explain recommendations
- Policies: stock-only, brands, budget, etc.
- Campaign rollout: top SKUs first, then expand
Design Partner program (limited): preferred onboarding terms for early adopters in exchange for feedback and real-world test cases.
3) RAG Knowledge Agent
Docs • Manuals • Content
Accurate answers over large company knowledge: documents, manuals, instructions, and product content — without bloating every prompt.
- Retrieval-grounded answers (with sources)
- “Not found → escalate” behavior
- Scales with content volume
4) Agents World
MCP • OpenAPI • Integrations
Agent-ready data layer + integrations so agents can query and act safely: catalog, pricing, stock, delivery, orders (depending on your stack).
- MCP + OpenAPI endpoints
- Normalized data & tool layer
- Policies, audit logs, observability
5) Enterprise Integration
Full service
Full-catalog configurator, RAG including industry sources (as applicable), scenario library, continuous improvement and maintenance.
- Phased full-catalog rollout
- RAG + domain sources (as applicable)
- Scenario library + continuous improvement
- Ongoing support, monitoring, regression tests